Contact Us

We answer every message, usually within 24 hours on business days.

Email: support@babelmake.com

Phone: (+852) 5266 7282

Business hours: Monday–Friday, 9:00–18:00 (GMT+8)

Company: Babel Technology (Hong Kong) Co., Limited

Address: Room 18, 2/F, TusPark, 118 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

Before you write

Order status or tracking: check your shipping confirmation email first — the tracking number is in there.

Returns: include your order number so we can pull it up immediately. The full process is in our Refund Policy.

Faulty product: include your order number and a short video of the problem. It cuts the back-and-forth from days to one message.

Bulk or wholesale: tell us the models and quantities and we will quote it.